Payments & Cancellations.

At SEE Creative Interiors, LLC, (SEE), we strive to maintain transparency and clarity in our business relationships. In fact, a portion of our Collaborative Consultation is dedicated to reviewing our contract in detail. Our payment policy requires that all goods and services have payments made prior to ordering and prior to the start of any work as noted below. This ensures that we can allocate resources effectively and deliver the highest quality of service to you. As stated in our contract, we share discounts from trusted partners, enhancing collaboration and allowing you to see real-time savings. These shared discounts can significantly reduce your overall interior design and project management costs.

In the event of a need for cancellation, we understand that plans can change. If a good or service needs canceled, please notify us in writing as soon as possible. Refunds will be considered depending on the stage of the project and any non-recoverable costs incurred by SEE Creative Interiors. We encourage open communication to discuss any concerns you may have regarding your project or our policies.

By adhering to the terms noted below, we aim to provide clarity and mutual understanding for a positive experience with SEE Creative Interiors.

Terms:

Fees:

  • Full payment for the “Collaborative Consultation” and “Design in a Day” is required at the time of booking the appointment. A 50% cancellation fee will be issued for any cancellations made within 14 calendar days of the scheduled appointment.

  • SEE has a standardized policy for fees and invoicing outlined in their contract, which keeps the project moving seamlessly, and clients informed of all issues related to money.

Retainer:

  • A retainer is due upon signing of the contract during the Collaborative Consultation and prior to project initiation. The amount is based on the scope of work and complexity of the project. The retainer remains with SEE until the final invoice is presented and the project is complete.

  • The retainer allows SEE to purchase services and manage project expenses on your behalf. Once a service provider received a deposit from SEE, we are obligated to complete the purchase. The retainer ensures we have sufficient funds for this purpose.

Goods:

  • A 100% payment is required prior to ordering any goods. No goods are ordered without payment.

  • This payment signifies the client’s approval of the total amount indicated on the invoice and the client’s commitment to the project. Savings realized through shared discounts on goods can be significant.

  • Should a client choose to return an item once it’s been ordered, it is strictly at the supplier’s discretion and subject to their restocking free.

  • Custom orders are not restockable nor returnable

Services:

  • A 75% deposit is required before any services are ordered with remaining 25% due two weeks prior to delivery, installation, or completion. No services are ordered without a client deposit.

  • A deposit on services indicates the clients approval of total amount shown on any invoice and intention to pay full balance when due. Failure to pay balance of services will result in project work stoppage.

Cancellation:

Should a cancellation occur, the following terms apply:

  • If goods have not yet been ordered, any payment made will be refunded, minus any non-refundable deposits.

  • If goods have been ordered or services have commenced, payments made are non-refundable.

Payments:

  • SEE accepts many forms of payment. If a client wishes to use a credit card for purchasing, all processing fees are charged to the client.

Thank you for your understanding and partnership as we create beautifully designed spaces together.